Privacy Policy

1. Information we collect

When you create an account we collect your name, email address, and (optionally) your phone number and location. Sellers may additionally provide store details such as a store name, address, and WhatsApp number. We also collect content you create on the platform, such as listings, enquiries, and reviews.

We collect basic technical information (such as device and usage data) to keep the service running and secure.

2. How we use your information

We use your information to operate the marketplace: to show your listings, to connect buyers with sellers, to process seller subscriptions, to send service-related messages, and to keep the platform safe from fraud and abuse.

3. Information shared with other users

A marketplace works by connecting people. When you list a product or contact a seller, the contact details you choose to share (for example a phone or WhatsApp number on a listing or store profile) are visible to other users so a sale can happen. Do not publish information you do not want shared.

4. Payment information

Seller subscription payments are processed by our third-party payment provider. We do not store full card details on our servers; we retain only the transaction references needed to confirm and support your subscription.

5. Cookies and sessions

We use cookies and similar technologies to keep you signed in and to remember your preferences. You can control cookies through your browser, though some features may not work without them.

6. Data retention and security

We keep your information for as long as your account is active or as needed to provide the service and meet legal obligations. We take reasonable measures to protect your data, but no method of transmission or storage is completely secure.

7. Your choices

You can view and update your profile and store details from your account settings at any time. To request deletion of your account and associated personal data, contact us at the address below.

8. Changes to this policy

We may update this policy from time to time. We will reflect the latest revision date here, and continued use of Hyderabad Shoppy means you accept the updated policy.

9. Contact

Questions about your privacy or this policy? Email us at shop@hyderabaddirectory.in.